Many of the problems that arise in enterprise data environments are a result of non-standard configurations and a lack of industry best-practice operational procedures. This lack of standardization, in addition to the proliferation of disparate technologies and the challenge of multi-national operations, often results in unplanned downtime, inefficiency, and reduced production.
To address these critical challenges and provide each client with optimal operational efficiency, NovusCG has developed the Enterprise Standardization Program, or ESP™: an advanced, licensable software that is the centerpiece of the company's operational streamlining service.
Developed with intellectual property derived from the day-to-day management of over 20 Petabytes of storage as well as years of industry-leading field experience, ESP™ enables NovusCG to rapidly deploy a suite of storage and backup industry best-practices throughout the client’s entire organization.
Delivered in an easy-to-use, highly-customizable Wiki engine, ESP™ is easily tailored to the specific requirements of a client's organization and, as such, efficiently directs staff through each of the steps needed to execute the client’s unique storage and backup operations.
In so doing, ESP™ employs NovusCG's "Many Solutions, One Way" methodology (i.e., while individual steps may differ from technology to technology, best practices are largely universal). This approach ensures that each best-practice standard is supplemented with as many technology-specific procedures as are required by the client. In this way, each client can also ensure that the optimal best-practices are always followed, providing for superior and consistent operational effectiveness.
NovusCG provides three levels of ESP™ integration services:
- Rapid
- Rapid installation of the ESP™ software with it's Storage and/or Backup modules
- Staff Training on how to administer and customize ESP™ to meet the unique requirements of the client's organization
- Integrated
- Process consulting engagement to fully adapt ESP™ to the client's environment
- Interviews held and client-specific best-practice gaps identified and corrected
- Incorporation of the client’s business processes, organization, and roles into ESP™
- Step-by-step appendices delivered for all applicable technologies
- Managed
- Same as "Integrated" but with ongoing quarterly process reviews
- Ongoing (and applicable) technology updates
- Ongoing reviews of the client’s organization, role, and responsibility alignments
- Ongoing review of changes to the client’s overarching best practices
» Next: IT — Line of Business Insight
|
