ESP™ combines the best of NovusCG's enterprise storage experience with today's most powerful Web 2.0 technology, providing a rapidly-deployed, easily-customized operations portal to each client.

ESP™ 3.0 provides:

• Global lifecycle-based processes and detailed step-by-step procedures for all of your storage and backup technologies
• The tools needed to drive environment standardization and higher service levels
• Common auditable procedures to fend off internal and external compliance risk
• Help in on-boarding, training and protection against staff turnover

ESP™ is a collection of NovusCG's operational best-practices garnered through day-to-day management of over 20 Petabytes of storage and years of collective experience in enterprise storage environments. Delivered to each client as a highly customizable Wiki engine, the ESP™ product is easily tailored to the specific roles and responsibilities of the client's organization. ESP™ is both licensable software and a service offering, providing the greatest impact to our clients in the least amount of time.

ESP's Storage and Backup Operations Modules include:

• 22 Storage and 28 Backup best-practice processes for streamlined operations in heterogeneous environments
• The Storage Operations Guide (SOG) and Backup Operations Guide (BOG) that provide both a primer for new users and the overall structure to the ESP™ processes
• Step-by-step workflow diagrams for each process with client-customizable roles and responsibilities
• A powerful Wiki interface with collaboration functions and portal technology

Additionally, NovusCG provides integration services to tailor ESP™ to each client's environment.

ESP™ was developed using NovusCG's "Many Solutions – One Way" methodology (i.e., while individual steps may differ, best-practices are largely universal). This approach ensures that each best-practice is supplemented with as many technology-specific procedures as are required by the particular client. For example, NovusCG's "Implement Local Replication Script for Backup" process can be deployed with step-by-step procedures for EMC™, HDS™, IBM™, Symantec™ or other specific technologies. In this way each client can ensure that the overarching best-practices are followed regardless of what products are in play.

Deploying ESP™ in any environment can deliver rapid returns. In a very short time each client will be able to standardize all operational procedures. This consistency in the use of best-practices will drive higher service levels to storage consumers, will provide a defense against staff turnover, and will yield senior level productivity from junior level staff. And last but not least, each client will be immediately prepared for the next compliance audit with documented processes and procedures.

» See more about ESP's features here.