SERP™ (Storage Enterprise Resource Planner) software brings business intelligence to the realm of storage, finally allowing customers to gain insight into how their business consumers and applications are using storage assets. SERP provides:
- A single pane of glass for reporting on storage without another set of agents
- Business context to turn reams of technical data into actionable information
- Flexibility for deeper analysis with codeless, drag-and-drop report building
“[SERP] enabled the bank to identify storage utilization by tier and to reduce annual Tier1 storage spending from $120MM in 2005 to $0 in 2006.” » case study
Vice President and Sr. Storage Architect, Global 5 Financial Organization
SERP™ accomplishes this by pulling data from existing sources in IT environments including SRM, asset management and other business data sources. SERP works with all major SRM platforms including EMC ControlCenter™, HP Storage Essentials™, HDS HSSM™ and HDvM™, NetApp Operations Manager™. SERP will collate data from many instances of these tools and from multiple tools at once to provide the following functions where the SRM tools fail:
- Capacity Planning
- Configuration Management
- Reclamation & Utilization Improvement
- ILM & Right-Tiering
- Deployment Planning & Reservation
- Topology & Connectivity
- Financial Transparency
- Chargeback
Additionally, by correlating the data gathered from these SRM tools with existing sources of business information, SERP™ enables users to answer questions like “Where do reclaim opportunities exist and who do I need to contact to capitalize on them?” or “What equipment in what datacenters doesn’t meet engineering specifications?” or “What is the trend of storage charges by cost center?”. In cases like these business context becomes invaluable.
By providing a fully drillable, flexible and web-based interface SERP™ allows users to move rapidly from executive-friendly global summaries to very detailed information on filesystems, databases, array volumes, switch ports, NAS shares and much more. This makes SERP just as useful for engineers as for managers and executives.
Until SERP™, attempts to answer these questions typically involved spending countless hours extracting usage information from multiple management tools, in a process that was inefficient and not scalable for large deployments. SERP automates this process, delivers scores of easily customizable reports, and scales to the largest storage infrastructures in the world.
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